Due to the particular nature of the services offered, once the appointment has been booked and paid for, the user can only proceed to its cancellation before the date and time indicated for the realization of the test. Once the test appointment has passed, no cancellation will be possible.
To cancel his appointment, the user must click on “cancel appointment” on the page where he made his appointment or at the bottom of this page. The cancellation request must be made within 30 natural days from the appointment date.
In all cases, canceling the service before the appointment will result in cancellation costs, in accordance with our pricing policy:
If the cancellation is due to a problem with our service, there will be no charge for the refund.
If the cancellation occurs due to the sole wish of the user, a refund fee of € 10 per reservation will be deducted from the refunded amount.
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Privacy policy
We hereby inform you that the personal information you have provided us will be stored and processed by our Center, whether in electronic or paper format. This information will be used to make possible the appointment booking service you have requested, to verify your contact data via SMS or email validation and to send you communications concerning your appointments or our Center’s services by SMS, email, Fax or Voice Mail. Your personal information may be used by Turo Park Dental & Medical Center to perform the above-mentioned appointment booking services and to send communications.
Turo Park Dental & Medical Center, located in Francesc Pérez Cabrero, 19-21 08021 Barcelona, is responsible for processing your information.
We remind you that you may at any time exercise your right to access, update, correct, complete, delete, render anonymous (where possible) your personal information or, in the event of use in violation of the applicable laws, have your personal information blocked. Please remember that not granting us permission to process your personal information will render us unable to provide the services that you have requested.
After canceling your appointment, please send us an email to contact@turoparkmedical.com requesting a refund specifying the first and last name under which the reservation was made.
