Turó Park Clinics is a private medical and dental clinic in Barcelona. We are not part of the network of major Spanish health insurance providers, but that does not mean your insurance cannot cover your appointments here. Depending on the type of policy you have, you may be able to receive treatment with us at no extra cost or be reimbursed for up to 100% of the consultation fee through the reimbursement scheme.
Ways to use your insurance at our clinic
→ Option 1: Directly affiliated insurance If your insurance is covered by our agreements, you won’t have to pay anything at the time of your appointment. The clinic will bill your insurer directly.
→ Option 2: Refundable policy If your insurance isn’t on our list of partner providers but includes a choice of provider or reimbursement cover, the process is simple: you pay for the appointment at the clinic, request the invoice, and submit it to your insurer. Depending on your policy, you’ll be reimbursed between 80% and 100% of the cost.
Insurance providers directly affiliated with Turó Park Clinics
If you have one of these insurance policies, your appointments at our clinic are covered without any further formalities:
- BlueCross
- IMG
- Egycross insurance
- Falck
These are mainly international insurance policies, particularly common among expatriate patients and frequent travellers.
Being "affiliated" means that we bill your insurer directly, so you don’t have to pay upfront or deal with claims later.
What is a reimbursement policy and how does it work?
In Spain, private health insurance offers two main modalities. Understanding the difference is key to accessing medical care without waiting times and with the specialists of your choice.
| Feature | 🏥 Medical Network Insurance |
✅ Reimbursement Policy |
|---|---|---|
| Freedom of choice | Limited to a closed list of centers. | Total: Any doctor or clinic worldwide. |
| Payment at consultation | No direct cost (copayment if applicable). | You pay for the visit and get the amount back. |
| Access to Turó Park Clinics | Only if we are on their specific list. | Yes, always (as a private patient). |
| Monthly cost | More affordable. | +€15–25/month approx. supplement. |
→ Reimbursement policies: how they work in 4 steps
Managing your reimbursement at Turó Park Clinics is a streamlined process designed so you don't have to worry about bureaucracy.
📅 Booking and Consultation: Book your appointment with the specialist you need. We assist more than 40 nationalities in their own language.
💳 Payment at the Clinic: You pay for the consultation at the end of your visit by card or cash.
📄 Digital Documentation: We provide you with a detailed invoice. Simply upload a photo to your insurance company's app or website.
💰 Recover Your Investment: You receive the reimbursement in your account (usually between 80% and 100%) within 5 to 15 days.
Important
Being with a specific insurance provider does not mean that all their policies cover us.
What determines if you get reimbursed, and how much, is your specific policy, not the company.
Therefore, we recommend verifying this directly with your insurer before your appointment — they will
instantly confirm if Turó Park Clinics is included and what percentage you will recover.
→ Reimbursement for dental treatment
Dental reimbursement works in a similar way, but with some important differences. Most medical insurance policies that offer reimbursement do not automatically include dental cover. To be eligible for reimbursement for dental treatment, you need to have taken out an additional dental module or a policy that specifically includes it.
Where such dental cover is available, the reimbursement rate varies considerably depending on the treatment:
- Dental check-ups and hygiene: generally well covered (up to 100%)
- Fillings, root canal treatments, extractions: standard cover of between 50% and 100%
- Orthodontics and dental implants: coverage may be more limited or not included, depending on the policy
To ensure you have all the information you need to make an informed decision, we provide you with a detailed quote before starting any treatment. You can use this quote to check with your insurer exactly how much they will reimburse you.
How to claim your reimbursement?
A step-by-step guide for health insurance
Before your appointment
Call your insurance provider or check your policy to confirm that the type of consultation you need is covered and find out the applicable reimbursement percentage.
At the clinic
Attend your appointment as usual. Afterwards, pay at reception and request a detailed invoice including the consultation type, the clinic's Tax ID (NIF), and the broken-down costs.
Submit documentation
Send the invoice to your insurer via their App, email, or client portal. Some companies may also require a medical report or proof of payment.
Receive your refund
Payment is usually processed within 5 to 15 business days, deposited directly into your bank account.
Professional note: This process is straightforward and, in most cases, does not require prior authorization for general medicine or specialist consultations.
🇪🇸 The Spanish healthcare system in brief
In Spain, two systems coexist:
- Free, universal public healthcare, administered by the National Health Service.
- Private healthcare, which is accessed through private insurance or by paying directly.
Within the private healthcare sector, policies are broadly divided into two main types: in-network(you can see a doctor from your insurance provider’s list without paying anything) and reimbursement (you are free to choose your specialist, pay the fee, and your insurance will reimburse you a percentage of the cost.) At Turó Park, we mainly work with reimbursement policies, which means you can choose us even if we are not on your insurer’s approved list of providers.
Not sure if your insurance covers you here?
Call us on +34 932 529 729 or email us at contact@turoparkmedical.com, and our multilingual team will let you know within minutes whether your policy covers treatment at Turó Park Clinics, and what documents you’ll need to claim a refund.
You can also book an appointment directly if you already know that your insurance covers the services you need.
Frequently Asked Questions
Do I need to request authorization from my insurance before the consultation?
How long does the reimbursement take after submitting the invoice?
Does dental insurance cover implants or orthodontics?
Can I use my international insurance at Turó Park Clinics?
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